We use Midwest Pest Control at more than one property. Today my experience with Justin went above and beyond my expectations. We have encountered many techs through our experience, but he was by far the most thorough. He explained everything thoroughly, reassured me of his plan and keeping it safe for my children and animals. He shared every step he would be doing along with expected time frame, explained why I may see more ants in days after treatment and what to do/not do in order to have the treatment be most effective. We were very pleased with our experience today.